PERFORMANCE SOLUTIONS We work on a continuous development of human beings and organizations. On powerful solutions in the field of culture and inspiration, management, human resources, service, marketing, sales and customer-orientation. We help you develop your people and your organization to realize better customer and guest perception, resulting in an increase of performance.
BUSINESS Processes for culture change, inspiration, new performance experience, powerful solutions in the field of management, human resources, service, sales and marketing.
HOSPITALITY Customer- and service-orientation, sales and marketing, trainings, management and coaching. As our roots are in the hospitality branch we can offer almost twenty years of experience in this industry.
CARE/CURE Service and customer-orientation specially for the care - and cure industry. We work with various institutions to optimize the hospitality. RETAIL Renovation of service and sales concepts, training of employees and offering information from performance meeting and periodic scans.  AUTOMOTIVE Sales and marketing, service and customer-orientation but also concept development for creating perception in the showroom.

Sunday morning 8.30 hours 11 closed its doors.(see ). After a zindering night of music and allnight dancing people didnot want to leave “their place” what has become the most attractive place for modern dance music over the last 4 years. The building blocks of the succes have been the sharp and attractive programming of upcoming dj’s. Not so well known but dedicated to their new form of music. The location on top of the post cs building with a great view over Amsterdam, plus the attractive and no nonsense food, and not to forget the team that the people behind 11 have build over the past period. A place where people felt home and wanted to spent their time. Writing this I feel sad that we cannot go there anymore and will not be able to invite friends and guests to this remarquable place. Thanks for what 11 has given us. There is a lot to learn from these guys how to create a social meeting place wit a mix of contempary culture, a true meaningful place.

The most important aspects of communities are living, working, marriage, family. There is no choice, it is for better or worse. There are multistranded relationships, which create a bundle of interdependent relationships. It empirically proved that we are only capable to manage 150 relationships of relevant others. Flexibility and variation is determined by your feet(limited mobility) and there are variations in being equal.The shapes of communities are dependent on their reason of existence. They are like a band and are very stable. They are internally very structured by families, clans, areas and have their own political structure base on age, ex, and experience. Communities changed through the change of their means of existence of energy and production. The so called “web communities ” are pure social networks.Wouter van Beek argues that these “communities” are complementary to existing communities and not an substitute.Participants are only engaged part of their time, there is what he calls a new sodality, geografically speaking there is almost ubiquity , contentwise they are limited,and interaction is seriously reduced, and they only touch one site of the personality.Through the web there are no functional communities. Wouter van Beek spoke at the yearly Vint conference of Sogeti, Leading the big Change. He is antropologist and studies the history and development of communities at the Tilburg University and the African Studies Centre of the University of Leiden.

Creating business for water and health in de consumer market, agriculture and third world. At Philips High Tech Campus, Brabant Water, Waterschap de Dommel, TNO, Philips Research, Kiwa, Brainport Eindhoven and the province of Brabant founded an innovative platform for ventures in the Water and Health market. The European Centre for the Experience Economy was asked to contribute to the kick off of this innovative platform. There is high level of knowledge present in the Netherlands. All the knowledge is focused around the producing companies and insitutes. The initiative is motivated by the fact that this knowledge is not fast enough converted into concepts around points of use.A new vision is needed around health, wellnes, durability, safety and lifestyle. For more information see www.helixer.nl ,for presentation see download