HAN/NRC Master Class Prof. Mahbubani

Registration and more information  www.semanadelacreatividad.es

Today Gerd Leonhard( our guest speaker at our Crossmedia workshop in Januari earlier this year) spoke at the Dutch Omroep about the future of broadcasting. You can read and download his presentation at www.mediafuturist.com. Recommended stuff

The first initiatives are taken to found the Asian Centre for the Experience Economy. Ronald Dalderup(NBDA) invited us to contribute to the APO and Spring conference on customer centricity of organisations. Together with Hubert de la Riviere(CRM specialist) we were resource speakers for three different events. The respons to our lectures felt very positive. For the delegates of the APO conference we shared our progression in measuring experiences. For the NBDA I gave a lecture in the old Parlament building, astonishing location, with a beautiful atmosphere and very attentive participants and entrepreneurs.Thursday there were best practice sharing sessions and a key note adress presentation organised in the Suntec exhibtion Centre for Excellent Service Award.Friday we visited Philips design and some very practical applications for the hospitality market and health care industries. We welcome the first academic partner in Prof. dr. Ghodeswar, professor Marketing  of the National Institute of Industrial Engineering(NITIE) in Mumbai India. We will explore other partnerships in the Asian pacific area.The first workshops of the Asian Experience Academy will be planned in the beginning of next year. I am very impressed by the entrepreneurial climate in Singapore.Also there are some exciting invitataions by the Pakistan Institute of management in Karachi and the Bangladesh Standards and testing Institution.