Fast Forward Vint Symposium with Umair Hague and Don Tapscott |
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A perfecty organised Symposium by VINT(the Innovation Centre of New Media of Sogeti) ‘man’ Menno van Doorn and his companions. I came especially for Umair Hague and Don Tapscott. Umair Hague is colomnist for Harvard Business Review and his theme is “Constructive Capitalism“. Apart from the fact that Umair was quite engaged with his presentation format and less with his public he presented some interesting thoughts. He talked about two ways of creating value; 1. Creative value,2. Destructive value. How can we compress from “thin value to “thick value” on the basis of Vt = min(Cd) max(Bc): “Value over time comes down to minimizing the cost of destruction while maximizing the benefits of creation”.Creative value makes a contribution to sustainability. Destructive value is focused on a thin layer of value and focused on income, profit, and transaction.He used one liners as ‘Tomorrow is today‘ and new propositions concern ‘People not products‘. The one liner that appealed to me was that companies shoud be concerned with OUTCOME instead of INCOME. The example that he used was NikePlus, with the claim that Nike is focused on making us better runners by giving feedback of the way we run.I doubt that. Nike is pretty much focused on income but it os a step in the good direction where the rol of a supplier is changing from finding customers for the product into a supplier that is looking for products and ‘personalised’ services for customers. What we really need in this type of lectures that some body doesnot give all the traditional examples(best practices instead of next practices) but really works out a business case where he or she has been engaged in.In fact Umair plead for a new paradigm of constructivism. Don Tapscott described 7 principles of crowd sourcing; 1.Innovation,2. Collaboration, 3.Interdependence 4.Integrity,5.Openess,6.Self organising,7.Consideration. He hardly came to the point where he could explain the logic of these principles, and what these mean of concrete businessterms. The examples were only so called successes and I would like to know the really knitty gritty of the back side of these communities. We know how difficult it is to facilitate a community and to really touch the sweet spot.The reality is quite different mr. Tapscott.We need new theory based on empirical research on what is co creation and what is not and the difficulties and limitations of these new business models. Crowdsourcing is not all hosanna!. A very interesting contribution in a paralell session from prof.Nico Baken about transsectoral innovation.
Nico Baken(prof.at TU Delft and senior Strategist at KPN telecom) talked about the main sectors in the Netherlands( in any country) being ICT/Healthcare/Education/Transport/Safety/Construction as the fundaments of the economic layer (to be measured hard by BNP) and a softlayer of Well being and Quality of Life.He showed us some very amazing interconnections between these sectors on 4 levels;1. Est,2.Vivit (Infra),3.Sensit(Services)and 4. Intelligit. He explained that the amount of actors dramatically increased over the past years. And that teh quality of these networks is what he is concerned with in terms of speed and energy.He showed some very interesting matrixes(3×3) of B2B, B2C, and the type of devices that they will use. In a next matrix he added entities, flora and fauna,and came to a 6×6 matrix. As soon as we have the slides we will attach them to thsis posting. The model is appoached form a technological and network point of view. It would be really enriched when the concept of quality of life would take shape as soft layer next to the hard economic layer.Our concept of the 4 meaningful experience spaces could possibly help here.(The Experience Economy A new Perspective). Home, School&Work, Organisations and the Public Space.Nico came to three domaines; Smart living, Smart travelling and Smart Xing. This reminded me of the conversation I had with Frederico Trovato form Philips Consumer Life Style where he spoke of Interactive living, Healthy Living and Personal Care(obviously formulated from a more traditional approach.The challenge here is to develop a model of experience spaces that is anchored in a concept of quality of life and define the core values and the immaterial value aspects around them.
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