PERFORMANCE SOLUTIONS We work on a continuous development of human beings and organizations. On powerful solutions in the field of culture and inspiration, management, human resources, service, marketing, sales and customer-orientation. We help you develop your people and your organization to realize better customer and guest perception, resulting in an increase of performance.
BUSINESS Processes for culture change, inspiration, new performance experience, powerful solutions in the field of management, human resources, service, sales and marketing.
HOSPITALITY Customer- and service-orientation, sales and marketing, trainings, management and coaching. As our roots are in the hospitality branch we can offer almost twenty years of experience in this industry.
CARE/CURE Service and customer-orientation specially for the care - and cure industry. We work with various institutions to optimize the hospitality. RETAIL Renovation of service and sales concepts, training of employees and offering information from performance meeting and periodic scans.  AUTOMOTIVE Sales and marketing, service and customer-orientation but also concept development for creating perception in the showroom.

DST is one of the leading Dutch agencies in experience communication. We create and realize projects in which people experience brands, company & brand values and policy issues. Our projects include events, exhibitions, communication campaigns, tourist attractions, information centres, museum concepts, plant tour programmes, convention participation and retail concepts.
In our approach, following concepts are key in experience communication: receiver-based, cross-medial, multi-sensory, interactive, theming and timing. Read more in Dutch.

KPMG KPMG works for a range of different clients: major domestic and international companies, companies and entrepreneurs in the middle market, not-for-profit organisations and government and semi-government organisations. These clients are offered a range of audit, tax and advisory services.
KPMG Business Advisory Services B.V. (BAS) is specialised in improving the market position and the internal strength of organisations. The professionals working at BAS provide advice about organisational issues, such as the optimum design and set-up of the organisation, market strategy, business innovation, performance and profit improvement, risk management, strategic outsourcing and optimisation of the financial function. BAS also offers services that are focused on corporate governance, compliance and regulations, and corporate social responsibility.

It is a fundamental shift in the very fabric of the economy. As traditional goods and services increasingly become commoditized, companies must stage experiences and guide transformations to establish differentiation and generate economic value. By understanding this new reality, forward-thinking enterprises can create entirely new ways of adding value to their offerings, their individual customers, and therefore their businesses.
Explore these pages to learn more about Strategic Horizons LLP and the unique perspective that cofounders Joe Pine and Jim Gilmore articulate in such works as their best-selling book The Experience Economy: Work Is Theatre & Every Business a Stage.

Maison van den Boer is one of the biggest players in catering business in The Netherlands.

Mission of the company is to ‘provide in the freedom to enjoy’; wherever, whenever and however by providing the highest level of hospitality services.

Lost Boys is a full service internetcompany that offers a powerful combination of business strategy, brand development and digital channel implementation to create value for clients and brand experiences for their customers. Lost Boys has the experience and the expertise to tailor a solution unique to every business. With subsidiaries in nine countries throughout Europe and the United States, their network combines international experience with local knowledge, to ensure clients benefit from the lessons that are learned in the global marketplace. Clients are amongst others KPN, Nuon, Mitsubishi Europe, Philips, Interpolis, Anne Frank Organization and GSK.

The Operations and Technology Management Group at London Business School forms a specialist unit in key research and teaching areas of operational competitiveness, service design, supply chain and technology management.

Formed in 1993 at the outset of major economic changes brought by technology and the Internet,  the OTM subject area, which also includes a research centre, is internationally recognized for its work in operations and technology management in both manufacturing and service industries.

Triple E: Economy, Ecology and Experience…

Knowledge Centre for Entrepreneurship

The Foundation for Society and Entrepreneurship (SMO) is a knowledge center with an active rol in the dialogue between business, government and society.

THE COLLEGEHOTEL is aptly named, and not simply because the hotel is set in a spectacular 19th century school building. This small, elegant, luxury hotel which stradles the border between Amsterdam’s Museum Quarter and its chicest shopping streets, is actually run by students, albeit under the supervision of world-class professionals.

HSMAI is a global organization of sales and
marketing professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for both hospitality and sales and marketing management disciplines, as well as connecting its members with customers.

ID&T and Q Dance are one of the leading organizers of Dance Events in the world. They have developed ‘the experience chain’ of Dance Events. EE will do research on the impact of the experiences offered through the XRP (eXperience Rating Point).